Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information when you engage with venthexio's venture building services.
Last Updated: 15 February 2025. This policy applies to all interactions with venthexio and reflects current Australian privacy legislation.
Information We Collect
We gather different types of information depending on how you interact with our venture building services. This helps us provide tailored support for your business development needs.
Personal Information
Name, email address, phone number, business title, and company details when you contact us or request our services.
Business Information
Industry sector, company size, growth stage, funding requirements, and strategic objectives shared during consultations.
Technical Data
IP address, browser type, device information, and website usage patterns collected through cookies and analytics.
Communication Records
Meeting notes, email correspondence, project documentation, and feedback shared during our working relationship.
How We Use Your Information
Your information helps us deliver effective venture building support. We're transparent about every way we use your data.
Service Delivery
- Developing customized venture building strategies for your business
- Connecting you with relevant partners, investors, or collaborators
- Providing ongoing project management and strategic guidance
- Analyzing market opportunities and competitive positioning
Communication and Updates
- Sending project updates, market insights, and strategic recommendations
- Scheduling meetings and coordinating collaborative sessions
- Sharing relevant industry news and networking opportunities
- Following up on project milestones and deliverables
Information Sharing and Disclosure
We respect the confidential nature of your business information. Here's when and how we might share your data.
With Your Consent: We may introduce you to potential investors, partners, or service providers when you've explicitly requested such connections.
Service Providers: Trusted third parties who assist with project delivery, such as legal advisors, technical specialists, or market researchers, under strict confidentiality agreements.
Legal Requirements: When required by Australian law, court order, or regulatory authority, though we'll notify you unless legally prohibited.
We never sell your personal information or share it for marketing purposes without explicit permission.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We make it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you, including how we've used it.
Correct Information
Update or correct any inaccurate or outdated personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal or contractual obligations.
Restrict Processing
Limit how we use your information while maintaining our business relationship.
To exercise any of these rights, simply contact us using the details below. We'll respond within 30 days and won't charge fees for reasonable requests.
Data Security and Protection
Protecting your information is fundamental to our business. We employ multiple layers of security to safeguard your data.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication for all system access
- Secure backup systems with encrypted off-site storage
Organizational Measures
- Staff training on privacy procedures and data handling
- Strict access controls limiting data access to authorized personnel only
- Confidentiality agreements with all team members and contractors
- Incident response procedures for any potential security breaches
Data Retention and Deletion
We keep your information only as long as necessary for business purposes or legal requirements.
International Data Transfers
While we primarily operate within Australia, some project requirements may involve international collaboration or cloud services.
When we transfer your information internationally, we ensure:
- Transfers only to countries with adequate privacy protections
- Contractual safeguards requiring the same privacy standards we maintain
- Your explicit consent for any transfers to countries without adequate protections
- Regular monitoring of international service providers' privacy practices
Cookies and Website Data
Our website uses cookies to improve your experience and understand how you interact with our content.
Essential Cookies
Required for basic website functionality, security, and maintaining your session preferences.
Analytics Cookies
Help us understand which content is most valuable and how to improve our website experience.
You can control cookie settings through your browser, though disabling certain cookies may limit website functionality.
Changes to This Policy
We review this privacy policy annually and update it when our practices change or new regulations require modifications.
When we make significant changes, we'll notify you via email and post the updated policy on our website with a new effective date. For minor clarifications or formatting changes, we'll simply update the policy with notification of the revision date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Complaints and Concerns
If you have concerns about how we handle your personal information, please contact us directly first. We're committed to resolving privacy issues quickly and fairly.
If you're not satisfied with our response, you can lodge a complaint with the Australian Privacy Commissioner through the Office of the Australian Information Commissioner (OAIC) website.
Privacy Questions?
Contact our privacy team for any questions about this policy or your personal information.